Cancellation Policy

Normal Season :: 1 April - 31 October

Condition	Charges
7 days before requested arrival date -	There is a 10% of total amount
3- 6 days before requested arrival date -	There is a 25% of total amount
1 - 3 days before requested arrival date -	There is a 50% of total amount
1 - 0 days before requested arrival date -	There is a cancellation fee of your full amount.
On condition of Natural Calamity	There is a cancellation fee of your full amount

• In case of NO-SHOW or early check out, non refund will be made.
  (Considered as cancellation without the required advance notice)
• Amendment, any changes to your reservation must be made through our office not less than 5 business daysprior to check-in date and NOT through the hotel reservations office. This applies to change of dates, extension of stay, early check out, delayed arrival or cancellation in full or in part.
  **You should also contact us if you have any problems with your reservation on arrival or during your stay.
• All requests for additional nights or rooms are subject to room availability.
• If the amendment results in a refund of payment (reduction of stay, number of rooms, or number of people booked), a handling fee will be charged on the amount to be refunded equivalent to 7% of the total value.
• Amendments are only effective when we have confirmed by email.
• Explorehimalayasresort will not be responsible for any (additional) charges incurred after cancellations/ amendments without confirmation from our side.
• The refund will be made through bank transfer or through your credit card, depending on the original method of purchase. Additionally, although Explorehimalayasresort .com will instruct the bank to handle the crediting process immediately upon notification of cancellation, it could take from 8-10 weeks for the actual crediting to take place, depending on your Bank's practice.